How To

Order your NHS repeat prescriptions

1

Create a myCohens account

Seamlessly sign up on our website with just a few details about you and your current address. You will need to be registered with a GP surgery in England.

2

Link your account with your GP surgery

Retrieve your unique linkage key (or passphrase) and account ID from your GP surgery and provide them on myCohens to link your account.

3

Order your medication

Once linked, simply choose the repeat medication you'd like to order and a request will be sent directly to your GP.

4

Track your order through every stage

Follow your order from ordering to it being delivered and receive updates as it progresses.

5

GP approves your medication

As soon as your GP approves your medication request, we'll be able to start preparing your order using your electronic prescription.

6

Have your medication delivered or collect in-store

Once we've prepared your order, you can either have your medicine delivered via Royal Mail or you can click and collect to over 200 Cohens Chemist branches nationwide.

How To

Book your GP appointments

1

Link your account with your GP surgery

Retrieve your unique linkage key (or passphrase) and account ID from your GP surgery and provide them on myCohens to link your account.

2

View GP appointments

Navigate to the 'GP Appointments' section on the Surgery Dashboard to start booking a doctors appointment.

3

Choose an available slot

We check your surgery's availability in seconds and give you a list of available appointment slots to choose from.

4

Book your appointment

Once you've selected your appointment slot you can book it straight away via myCohens.

How To

Send a GP message

1

Link your account with your GP surgery

Retrieve your unique linkage key (or passphrase) and account ID from your GP surgery and provide them on myCohens to link your account.

2

View GP messages

Navigate to the 'GP Messages' section on the Surgery Dashboard to start composing a message to your doctor.

3

Compose your message

Choose where your message is going to be sent and provide the information you want to send.

4

Send your message

Once you've composed your message you can send it straight away via myCohens.

How To

View your medical record

1

Link your account with your GP surgery

Retrieve your unique linkage key (or passphrase) and account ID from your GP surgery and provide them on myCohens to link your account.

2

View your medical record

Navigate to the Surgery Dashboard to where you'll have access to view each section of your medical record.

 

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